Collaboration

I build IP phones for a living (among a few other things). The design and craftsmanship our engineers apply to them make me proud. The high quality construction of our flagship Cisco IP Phone 8800 Series stands out among our competitors. I will keep building great IP phones. Why?  Because customers…

Arne Nordheim, CEO IBM Norway, says they were “looking at ways to how we can enable collaboration and accelerate it” when they added Cisco Webex Boards to their small meeting rooms and huddle spaces. The team noticed a change immediately. According to Ida Furnes Breivik, IBM’s Client Center Manager,…

Today, work is mobile. Knowledge workers bring their work from home to desktop to meeting room to coffee shop. In a recent survey, Millennials reported that they were much more likely to work at the same organization in five years if there is flexibility in where and when they work.1 And flexibility…

I love the line for 1-800 Contacts, Delivering contact lenses to people who woke up and realized, “[CURSE WORDS], I’m down to my last pair!” since 1995. It demonstrates their customers’ urgency, with humor, for immediate help from the company. I forgot to pack my contacts several times throughout my…

A little over a year ago, I went to a Cisco board meeting. I was presenting a proposal to acquire BroadSoft for a sum of approximately USD $1.9B. In the meeting, Cisco board members combed through the detail of my presentation. As you would expect, they asked a lot of questions, as part of our stand…

I’d like to start by saying hello! I joined the Cisco collaboration team recently, having spent my entire career working on a variety of SaaS products. This is my first blog for Cisco, and as my colleague Lorrissa writes, we are working hard to make Webex the solution of choice for every company in…

Companies spend billions every year on hardware, software, and services to power connections between people. From email and calendaring to video conferencing and contact center solutions – and everything between – collaboration tools make up a massive industry. And the industry is always disru…

This blog is written by our guest, David Gehringer, Principal at Dimensional Research. David has been conducting market research in the technology industry for the past 8 years. David is recognized as a technology industry leader who has consistently demonstrated that fact-based decisions drive reve…

This is the second in a seven-part blog series on migrating business communications services (e.g., Business VoIP and Unified Communications) to the cloud. The first blog, “Removing the Risk & Mystery from Cloud Migration,” focused on business risks for cloud migration and how communications ser…