Cloud
Taking Customer Experience to the Next Level
According to a study by Accenture, price is not the primary reason for customer churn: 66% of respondents stated they have switched companies due to poor customer service. But what makes this number even more relevant is that 82% of these respondents felt the company could have done something to pre…
Not All Clouds Are Created Equal
Does the idea of building out your own data center make you pause? Remember, the cloud enables you to leverage the investment service providers have made in cloud to reduce your own CAPEX and OPEX spending. You can literally transform how you do business with a wide range of infrastructure, collabor…
OpenStack ASR1000 Plugin: New Features
In my previous February 2015 blog post, I reviewed a new plugin for the OpenStack Neutron service plugin environment enabling customers to leverage the hardware platform ASR 1000. At that point the plugin was based on the Icehouse OpenStack version with limited feature support. Over the last several…
Stateful Applications on Mantl Using the Mesos ELK Framework
Introduction Throughout this week the discussion has been focused on the necessity of a programmable infrastructure and the Mantl project. Mantl was formulated to deliver application level flexibility by providing a set of pluggable components. One of the main use cases for enterprises is data manag…
Moving to the DevOps Model with Cisco and Ansible
Written by Shane Corban and Mike Cohen Today, SDN is being embraced by many companies to increase operational speed and efficiency of network management, and Cisco ACI is rapidly becoming the SDN solution of choice. A key part of Cisco’s SDN work is collaborations and integration with a diverse grou…
Programmable Microservices Infrastructure with Mantl Release 1
Introduction The proliferation of a containers, public and private clouds and orchestration applications like Kubernetes and Apache Mesos have helped to ratify the use of microservices in production environments. Pini Reznik wrote a great blog summarizing the history here. However, experience shows…
Cisco Live Berlin: Developer Hackathon and Cloud/OpenStack Sessions
Next week is Cisco Live Europe (CiscoLiveEurope) in Berlin, Germany. I wanted to get a quick blog post our before the week to highlight some of the pre-events, workshops, and sessions. For the second year, Cisco’s Developer Network (CiscoDevNet) is hosting a hackathon the weekend before and is…
Cisco Live Berlin: Managing the Hyper Adoption of Cloud
As I shared in my last blog, cloud use is rampant, pervasive, exploding! As a short recap, large organization are now using an average of 1,220 cloud services (most unknown to IT departments). The tremendous spike in cloud service usage presents challenges for IT including higher business risks, cos…
OpenStack Summit – Vote Now Speaking Sessions and Topics
You know the drill. It’s one of the great things about the OpenStack Summit. Unlike most other conferences, where organizers single-handedly set the agenda based on what they think you want to hear, the OpenStack Summit agenda is based on what you actually want to hear. Curious about containers? Int…

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