Patient Engagement

May 18, 2018

HEALTHCARE

Is your EHR performance affecting patient satisfaction?

The scene: My doctor’s office, late morning, the exam room. I watch the minutes tick by as I sit and wait, drumming my fingers on the table and trying not to think about my overwhelming to-do list for the day. Mere minutes before, things seemed to be going smoothly. Appointments were running o…

May 4, 2015

HEALTHCARE

Boosting the Patient Engagement Portal access Adoption curve

Meaningful use stage 2 sets the bar of 5% portal access for patient engagement and stage 3 raises the bar to 25%. What does it take to drive the adoption curve? There are multiple factors that help the adoption curve to take off. The three key factors that are very important are:    1. Access: The k…

February 20, 2014

HEALTHCARE

Patient Engagement and a Smoke-free World

This year marks the 50th anniversary of the first Surgeon General’s report on the health hazards of smoking. While we are encouraged by the significant progress we have made in reducing the percentage of smokers from 43% to 18% in the past 50 years, the cost impact of smoking continues to ride high.…