cmx

In the hospitality industry, great service is a key differentiator. At the same time, digitization is changing the way that the industry does business in order to meet the demands of tech-savvy guests like you and me, who – let’s be honest, folks – are chained to our smartphones. So, great service t…

We often wish people “safe travels”.. yet how much do we consider what it means in today’s hyper-connected world? More than ever, technology has given us the ability to change the world. Inbar Lasser-Raab, recently shared how digitization is forcing cities and businesses to reimagine their business…

Across the board, digital transformation is revolutionizing multiple industries. Healthcare is among the most prolific of these industries as digital transformation leverages the capabilities of a robust wireless network. Healthcare organizations are delivering innovative patient care, streamlining…

This post was authored by Anu Jadhav, Product Manager Cisco Connected Mobile Experiences (CMX) is an innovative WiFi-based solution that enables public-facing organizations across many industries to better understand customer behaviors and trends. CMX provides your visitors with guest wi-fi access a…

If you are a Business to Consumer (B2C) enterprise, you want to know more about the visitors in your venue, how long they stay and what they do in the venue. These insights can help you create more relevant customer engagements, maximize promotional activities, as well as optimize venue operations.…

When I talk to network professionals, I routinely ask them about the one part of their job that keeps them up at night. The thing that consistently comes up is their network speed required for delivering a consistent reliable user experience: or specifically, the lack of it. They usually follow up t…

A CMX Partner Ecosystem Blog Ecosystem partners are an important adjunct to Cisco Connected Mobile Experience (CMX). They augment the analytic and customer engagement capabilities of the solution with innovative business outcomes. This blog is one in a series that highlights our CMX Ecosystem Partne…

In the highly competitive hospitality industry, seamless, consistent and fast Wi-Fi connections and analytics can greatly influence revenue and guest satisfaction. With the Cisco Mobility Express Solution— an enterprise class Wi-Fi in a simple, affordable solution designed for small to medium deploy…

In the connected world we live in, constant access to communications with family, friends, and even work, have become imperative. It is no wonder that with such exigency to stay connected, the demand to provide this connectivity lies heavily on the venues in which we frequent. Restaurants, malls, ho…