Cisco Unified Contact Center

Are you old enough to remember professional work life before the internet? If so, you know that way the world works has changed significantly – and will continue to do so for years to come. And yes, that includes healthcare. Although the industry has a reputation for lagging in innovation, mor…

Last week, I had an opportunity to attend an event for small and medium-sized businesses. It was an amazing experience. The business leaders there shared a passion for their solutions and a desire to take their companies to the next level and “make it big”. In a technology-enabled world, the feature…