business outcome

Working in the Data Center and Cloud Professional Services team in Cisco on cloud and software defined networking, I am sometimes asked “What do you guys in Cisco Services really do?”  [especially by people in my office :-)]  I’ll use Cbeyond, one of our customers who offer differe…

At Cisco Live! Melbourne, I was invited to speak at the Executive Symposium to nearly 100 of Cisco’s top customers in the Australia and New Zealand region.  In my talk, Gaining Insight from the Big Data Avalanche, I covered big data business opportunities and technology challenges. To level set at t…

The buzz in retail these days is “omnichannel” – we see slogans such as “Engage with Today’s Omnichannel Consumers,” “Develop Your Omnichannel Business” frequently. Cisco itself uses this word often. But in all honesty, I don’t think many people fully grasp the concept and its potential. And I don’t…