bots

November 28, 2016

COLLABORATION

Q&A with a Cisco Spark Evangelist

Hello there, I’m John Sayer. I work in Cisco’s Cloud Collaboration Technology Group as the Lead Cisco Spark Adoption Specialist for our Customer Success team. Over the last year, I’ve been spreading the good word of how great Cisco Spark is to anyone who’ll listen! Cisco Spark is Cisco’s next-genera…

November 2, 2016

COLLABORATION

Discover the Cisco Spark Depot

The rate at which innovation is happening is astounding. We are constantly challenging the status quo and finding new ways to make work and life easier for everyone. Among the many innovations revealed at Partner Summit, Rowan Trollope announced Cisco Spark Depot. This latest expansion of the Cisco…

April 11, 2016

COLLABORATION

Rethinking Customer Care for a Spark(ly) World

Anyone remember The Jetsons or Jetson’s reruns?  I loved Rosie, the Jetson’s robot assistant.  I dreamed of having Rosie clean my room and bring me snacks.    While I don’t have Rosie yet as my personal assistant, it is clear that electronic robots (“bots”) are playing a bigger role in how we collab…

July 19, 2013

SECURITY

Zeus Botnet Impersonating Trusteer Rapport Update

Starting Friday, July 19, 2013 at 14:45 GMT, Cisco TRAC spotted a new spam campaign likely propagated by the Zeus botnet. The initial burst of spam was very short in duration and it’s possible this was intended to help hide the campaign, since it appears to be targeted towards users of a Trusteer pr…