SP360: Service Provider

NAB 2015: MLBAM Hits It out of The Park with Cisco Virtualized Encoding

A few weeks ago, I posted a blog about the increased volume of encoder solution bakeoffs, inside the global service provider community. Today, I am happy to share another success story: MLBAM – Major League Baseball’s technology company. MLBAM is using our AnyRes Live encoders for adaptive bit rate…

Changing the Mobility Market with Policy

The market for mobile devices is growing, and with it, the opportunities for new business services in existing and new markets. According to Cisco Visual Networking Index, by 2019, there will be 11.5 billion mobile-ready devices and connections, more than 4 billion more than there were in 2014. Thes…

Customer Centered, Cloud Service Management: Come See it in Action at TM Forum Live in Nice

No one will question that a significant contributor to a company’s long term success is customer loyalty. Loyalty is gained by providing your customers with an experience that make them keep coming back to you for more, and even bringing along others with them – ultimately helping you drive more rev…

4K Broadcast Trialed in End of Year Lakers Game- Come see it with Cisco at NAB!

Guest blog written by Ken Dumont, Business Development Manager, Cisco Service Provider Video Software & Solutions Maybe you saw this, maybe not: Just before Christmas, LA Lakers fans were met with the unsettling news that their high-scoring hero, Kobe Bryant, would be benched, for tired legs. Ho…

Observations from the NGMN 5G Industry Conference

Cisco asks the industry to think aggressively and to accept risks when it comes to 5G planning. I was fortunate to attend the NGMN 5G Industry Conference in Frankfurt Germany March 24-25th. And while Frankfurt in March is a bit chilly for this Florida-boy, the conference was interesting and certainl…

The Importance of Service Research to Our Industry

If you do not know the International Society of Service Innovation Professionals or ISSP, I encourage you to do so. ISSIP is an amazing organization with very active Cisco engagement; and yes Cisco is a co-founder of ISSIP. ISSIP defines service “as the application of knowledge for the benefit of ot…

Click to Deploy Virtual HetNet Cuts Small Cell Deployment Time from Months to Minutes

There was significant Small Cells buzz during last months Mobile World Congress, where Cisco announced a range of innovative products and solutions that can be used to accelerate the market adoption of small cells. In particular, I spoke at the Small Cell Forum’s Small Cell Zone were I described how…

Technology as a Strategic Differentiator

Commoditisation is a big word these days in the Service Provider business. The value of our services is being depreciated as our customers are exposed to growing choices offering comparable products. In this borderless economy, competition can come from the most unexpected sources. How are you using…

The Connected Bus Stop

One of the well-received demonstrations that Cisco showed at MWC 2015 was: Cisco Internet of Everything: Solutions for SP Business Opportunity, aka the “Connected Bus Stop”. This demo prompted a lot of good discussion about what role Service Providers can play in the Internet of Things (IoT) and the…