Cloud

It is all about security, isn’t it? Take every other customer survey and ‘security’ bubbles up at the very top of most respondents’ concerns. One of the latest data points I can share is part of an IDC cloud study in which security was cited as an important concern. In fact, 48% of respondents are c…

Lend your voice in the new year to sharing your knowledge and expertise and become a Cisco Cloud Blogger. Our team is currently looking for contributors who can commit to sharing their insights and starting conversations around the latest offerings in the cloud space. A great way to boost your exp…

Welcome to 2017! Cloud permeates everything we do, powering digital transformation. The impact on customer experiences, business processes and models, and workforce innovations is undeniable. Our customers are looking to Cisco and our partners for a complete cloud approach, regardless of where they…

‘How can I talk to my bank when I can’t call my bank?’ I don’t always want to pick up the phone & call my bank. I might want to still have a conversation but what if I can’t due to my circumstances? I’m in the quiet carriage of the train being a saint! I just know the call queue is going to be m…

How’s your holiday shopping going? Finding everything on your list? Sorry—shouldn’t have asked. I know the answer. Any other time of year, you can skip out the door on a whim, head to the mall, and see what treasures you happen to run across. No pressure. No obligations. No fear. You pick up an item…

Over the past few years, I have seen IT organizations adopt cloud in very different ways. Some organizations prefer to standardize their cloud infrastructure to drive efficiencies in their data centers. As a result, they eventually reduce the number of suppliers across their entire IT value chain. C…

Is It A Bait-and-Switch? As 2016 comes to a close, we in the managed IT services industry can say with some confidence that our customers really do understand the value proposition of our offerings. This was not always the case, even into the recent past. Time and again, when we begin the engagement…

Recently, I was fortunate enough to be invited to present at the NSW GovDC conference. The fourth industrial revolution, described by Dr Klaus Schwab in his book launched at the 2016 World Economic Forum, has not just begun; it’s in full swing. This is not simply a trend or a fad. The fourth industr…

Companies are being disrupted by smaller, more agile companies that are able to leverage software and better react to the needs of their customers. Some recent examples include Amazon, Uber, Netflix, and AirBnB. To survive, your company must put software at the center of its business strategy. At th…