online support

September 12, 2013

EXECUTIVE PLATFORM

The We’re Listening Blog Series: What Are We Doing About the #1 Task on Cisco.com?

When I think about what we’ve done recently to improve our customers’ experience with Cisco, the Cisco Support Website immediately jumps to mind. The web team actively consults customers and seeks new ways to improve the web support experience. I’ve invited Glenn Schleicher, who leads the team, to d…