Multisourcing

October 1, 2015

ANALYTICS & AUTOMATION

Service Integration and Management (SIAM): Helps You Efficiently Manage Your Support Ecosystem

“Simply put, successful multisourcing requires establishing end-to-end visibility, reporting and accountability for services that are delivered by multiple suppliers.”1 -Bill Martorelli, Principal Analyst, Forrester Research For the past two decades many enterprises managed their IT vendor relations…