enterprise connect

In today’s episode, I’m pleased to share that Cisco received the Best of Enterprise Connect 2017 for Cisco Spark Board. This morning’s general session started off on a very positive note when Jens Meggers was invited to the stage to accept the Best of Enterprise Connect 2017 for Cisco Spark Bo…

One of the highlights of my career was being part of the evolution and launch of the Cisco Spark Board. I almost felt the industry come alive with excitement when we introduced this revolutionary all-in-one collaboration device in January. Two months later, the excitement lives on as the Cisco Spark…

In today’s episode, it’s really all about the Cisco keynote presentation from Jens Meggers and some pretty cool demos. If you missed yesterday’s post, check it out here. First off, thanks to everyone who followed my advice in yesterday’s post and visited the Cisco booth. From what I witnessed, you a…

In today’s episode, I cover a few of the day’s panel discussions and provide an overview of the latest Cisco product announcements. There’s nothing like waking up with the alligators in Orlando. Actually, from the look of the little guys here at the Gaylord Palms, I was far more alert than the…

I’m really excited for next week’s Enterprise Connect in Orlando. Why? Because this show is so focused on what matters most to us: Collaboration. We’re looking forward to having you experience our latest products in our demo area. Because it is all about the experience with us. I find that more than…

Anyone remember The Jetsons or Jetson’s reruns?  I loved Rosie, the Jetson’s robot assistant.  I dreamed of having Rosie clean my room and bring me snacks.    While I don’t have Rosie yet as my personal assistant, it is clear that electronic robots (“bots”) are playing a bigger role in how we collab…

Last week’s Enterprise Connect event was an eye-opening experience from many perspectives. A tour of the exhibit area seemed like a real-time stroll through the history of contact center technology. Several traditional contact-center providers were present, but some former industry powerhouses were…

Another busy day of Enterprise Connecting comes to a close in scenic Orlando. With Cisco’s announcements and Rowan’s keynote yesterday, my Wednesday was a bit quieter than Tuesday. (Not quiet, mind you — just quieter…) Collaboration Platforms with Jonathan Rosenberg My first session this…

Apparently Monday was just a warm-up. Tuesday started with several announcements before sunrise and just kept going past sundown with the Cisco Reception. The energy level throughout the day? A strong buzzing. And there was a lot to buzz about, starting with the morning press release kicking off the…