CSC

January 28, 2014

DATA CENTER

Cisco Announces Open and Secure Hybrid Cloud with the Collaboration of Cloud Providers and Technology Partners

In my previous blog ,  I noted that IT is increasingly transitioning towards an IT service broker role, taking advantage of multiple sourcing options to become an intermediary of cloud services offered to the business constituents.  The role of IT as a broker of cloud services enables them to add va…

March 5, 2013

DIGITAL AND SOCIAL

Cisco Support Community Wins Stevie Award for Innovation in Customer Service

The Stevie Awards for Sales & Customer Service are part of an international competition designed to recognize excellence in disciplines that are crucial for business success. Organizations of all sizes from all over the world altogether entered over 1,100 entries for this year’s competition. Rec…