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Cisco’s own IT organization is one of our best customers for Cisco technologies, often acting as Customer Zero when new innovations are being rolled out. I recently chatted with Mike Duarte from Cisco IT to talk about the experience of being a participant in the early access program (EAP) for the Ci…

After my last blog post was published, Five Technologies that Every IT Employee Should Know About, one reader commented, “There has got to be more than five.” Yes, there are at least five additional compelling technology topics to know. Here are my choices to complete a “Top 10” list.   Securi…

Cisco Live Milan last year was my first exposure to a Cisco Live event since I joined Cisco IT nine years ago. It was by far the most impactful and empowering technology event I have ever participated in. Watching the eagerness, enthusiasm and anticipation of the thousands of attendees who come thro…