Thirteen is a lucky number for Cisco Collaboration. For the 13th year in a row, Gartner shows Cisco as a leader in its 2015 Magic Quadrant for Corporate Telephony, positioning Cisco highest in execution and furthest in vision for corporate telephony among all eight vendors.
Similarly, Cisco is also included in the Gartner Critical Capabilities in Corporate Telephony. Released this week, the report takes a closer look into the eight vendors represented in the Telephony Magic Quadrant. And in it, Cisco earns the highest product scores in 3 of 4 critical capabilities for telephony.
Some highlights from the Critical Capabilities report include Gartner giving Cisco the highest product score among all the vendors in the following 3 Use Cases:
- Telephony Centralized Architectures
- Telephony Distributed Architectures
- Deskphone-less Environments
Cisco also scored third highest in ethernet-less environments.
We are very excited about these results, because we think these reports further validate the strength of our telephony offering and our collaboration portfolio. We believe being a leader for 13 years is a testament to our ability to continually develop and execute to the right vision.
And although we have evolved our telephony capabilities dramatically over the past 13 years, we continue to drive innovation in this area. Telephony is still the foundational element in business communications, and is often the most important consideration when choosing a UC vendor. Even in newer collaboration technologies, the ability to integrate enterprise-class telephony features and quality is a powerful component of next generation interactions among co-workers, customers, or partners.
So, maybe you’re focused just on telephony. Or maybe telephony is one of your many collaboration services. Or maybe you’re moving to a full UC solution. Explore more about Cisco Unified Communications and our IP telephony products, and find out how Cisco is evaluated in other Gartner Magic Quadrant reports. You will find, that no matter where your organization is on the spectrum, you can feel confident with us as your vendor.
This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Cisco.
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
This page shows various Gartner studies, but the Contact Center links routes to the UC Mid Market study. Can you send me the Contact Center Study?
hersey@ednetics.com
Also, one suggestion. A UC system is also made up of network components. Cisco would do well to build a slide that shows Cisco’s strength in all aspects of UC (network, wan/gateways, UC, Telephony, Call Center, Conferencing) that shows Cisco is #1 in all the discreet components that make up a system. 😉