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Shiv Sharma

Corporate Development

Acquisitions & Investments

Shiv Sharma joined Cisco Investments in 2017 and focuses on investment and acquisition opportunities in the Collaboration market. Before joining Cisco, Shiv interned at Fidelity International in London analyzing global internet equities and worked in Private Equity at Palisade Capital Management where he focused on various growth-oriented investments.

Previously, Shiv was an Investment Banking Analyst in the Technology Group at RBC Capital Markets in New York.

Articles

July 30, 2018

1

INNOVATION

The Customer Service Evolution

Do you dread interactions with customer service? Are you tired of identifying yourself, your problem and all your interactions with the product or services to multiple agents? Do you wish call centers were more respectful of your time? Well, you are not alone. As both an enterprise technology invest…