#WeAreCisco Customer Experience
Baking Smiles: One Cake at a Time
Since childhood, birthdays are somethings I have always looked forward to. As far back as I can remember, my mother would fill the day with so much fun and I would always eagerly anticipate the next one, just as the one I was enjoying ended. (Even Cisco agrees – birthdays are a big deal and deserve…
What Makes a Good Mentor?
As I walked on to Cisco’s Raleigh, North Carolina (RTP) campus for the very first time I realized I was officially in the real world – joining the Customer Experience team as a Project Manager (PM) would be the first “real job” of my professional career. It was just two short months after I had grad…
Why this #WorkingMother Never Plans on Leaving Cisco
Cisco has me for life. Period. I know I can work at several other top companies. I probably could even make more money at another company. But I stay, loyally, gladly, and whole-heartedly. Why? Because Cisco and my manager were there for me during the hardest transition of my life – that of becoming…
When Life Changes Forever, There’s Cisco
Four months after I received my master’s degree in piano performance from the University of Notre Dame, after attending on a full, talent-based scholarship – my life changed forever. It was Thanksgiving, and on the final baste of the turkey dinner I was cooking for myself and my new husband – “it”…
Zero to Hero
Twenty years ago, I was an underdog professional. A 30-something-year-old Latina woman (one of the few female electronic technicians at the time) who hadn’t graduated from an Ivy League university and had failed her first certification exams. But I didn’t let my ‘not-so-stellar’ background prevent m…
An Infertility Journey: How Cisco had My Back
When I started my career at Cisco as a Customer Support Engineer in Belgium in 2006, my mission was to become the best engineer to support our customers as possible. And, after achieving my CCIE and investing in my education with Cisco’s support, I took a new role in the company and relocated to the…
Make Your Bed the Cisco Way
Do you make your bed in the morning? You may want to start! In a 2014 commencement speech at University of Texas at Austin, Naval Admiral William McRaven, a commander of U.S. Special Operations gave one of the most profound and motivational speeches. Just about all of us have heard some form of Admi…
Friday Socials on Webex
Being able to work remotely, most of the time, is a benefit that many of us at Cisco enjoy. Some of the pluses for the employee of working from home are increased productivity, less time commuting, and a better work/life balance. This is a mutually beneficial relationship, and from an employer point…
Someday is Today
Everyone looks for a place where they feel they belong – it’s basic, it’s necessary. But the path to finding this place is not always obvious. Sometimes it takes a dedicated plan, while other times a bit of fate will step in and make sure you’re in the right place at the right time. I ha…