public sector

Co-authored with Dani Schrakamp Citizen-centric Services in the Digital Era Governments today face a challenging and rapidly changing environment. Ambitious reforms and revenue generating operations are taking precedence, even while a trend of cost cutting and budget tightening is taking effect. Thi…

Co-authored with Dani Schrakamp The influence of the Internet is often overlooked considering its ubiquitous presence in all facets of our lives today. But we have entered a new era in the life of the Internet and it begs the question, what role will it play in the future? The Internet of Everything…

Co-authored with Dani Schrakamp Highways, bridges, railways, mass transit, ports, airports, and their cyber networks are all a part of critical transportation infrastructure, which is essential to the daily function of 21st century society. As urban population centers grow, so does the demand on tra…

While we most often think of the Internet of Everything (IoE) as transforming public safety forces out in the field, change can actually begin before an officer is even leaves the station. Classroom training for officers is crucial, enabling them to stay safe and perform at the highest level out in…

Co-authored with Dani Schrakamp Let there be light…and parking spots! There’s nothing like the quiet (or in my case, not-so-quiet) desperation of circling a few city blocks, over and over again, looking for a spot to park. You can almost feel your sanity slipping away. The search for a parking space…

Co-authored with Dani Schrakamp Work Day Journey for the Digital Citizen Wake up. Get ready for the day. Hurry up to…wait in traffic? According to the U.S. Department of Transportation, traffic congestion in the United States alone results in more than 4 billion hours of travel delay and nearly 3 bi…

Co-authored with Munish Khetrapal Big data, what’s the big deal? With the pressure to innovate faster, the onslaught of rapid urbanization, and heightened citizen expectations, government organizations and leaders are looking to the Internet of Everything. Of the many technology trends that enable t…

Co-authored with Dani Schrakamp It’s Here and It’s Happening Now As large populations shift to urban areas, cities are under tremendous pressure to compete economically and grow sustainably. In the era of digital disruption, citizens are also expecting more from their engagements with local, regiona…

It’s no secret that security is top priority for the federal government. It seems like every week we are hearing about a new threat, hack, or breach that has hit an agency. In just the past few weeks, we’ve heard about significant breaches that have resulted in both citizen and federal employee info…