interactive citizen services

Following last week’s New Cities Summit, I have renewed interest in some of the technologies being implemented to improve citizen services. For example, as a citizen of the Dallas metroplex, I was intrigued by many of the solutions and applications the City of Dallas has put into place on its quest…

One of the key themes that emerged this year from local government leaders at the New Cities Summit is that citizen engagement is a critical component to make our cities better. This theme was reiterated over and over throughout the sessions to really underscore its importance: more effective citize…