Citizen engagement

A resilient city needs resilient people. But how does that happen? Is it organic or does it require a little push? And what role should technology play in creating resilience? The truth is that growing a smarter, more resilient city requires rapid and transparent interaction between government and t…

Airbnb, a key player in the new sharing economy, has recently established the role of Chief Employee Experience Officer who oversees the company’s “workplace as an experience™”—and they’ve even trademarked it—who carefully orchestrates the physical, emotional, intellectual, virtual, and aspirational…