Creating Collaboration across the Care Continuum: A Customer Approach to Healthcare

Barbara Casey, Senior Executive Director for Healthcare Business Transformation at Cisco, recently wrote about challenges that patients face when navigating the continuum of care in our currently disconnected care settings. In an effort to assist patients, technology companies are beginning to shift their focus to take advantage of network technology to personalize the patient experience. mHealth, video and collaboration tools offer an opportunity to create a true continuum of care and a more seamless patient experience.