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Bethany Duffrin

Customer Success Manager

Enterprise Collaboration

Bethany has experience in customer success roles both with Cisco and a parter company. She is passionate about taking a holistic approach to adoption and helping customers achieve business outcomes.

Bethany enjoys putting a creative spin on her engagements, utilizing video communications, personalized touches and using her psychology background in understanding personality drivers.

Outside of practicing adoption, Bethany enjoys traveling internationally, is a self proclaimed cat lady and singing broadway show-tunes.

Articles

November 4, 2019

COLLABORATION

Increasing Workplace Transformation Adoption by 110% in Less Than Six Months

Customer Success Blog Series The Customer Success Blog Series highlights Customer Success Managers (CSM) and their Customers where we spotlight a Customer Success Story. Learn how Cisco’s collaboration technology is making positive organizational impacts, solving real-live business challenges and ca…