As Industrial Networks Converge, Skill Sets Must Broaden

As we reflect on the Internet of Things World Forum (IoTWF) last week in Chicago, workforce readiness – or workforce availability – was a big topic of conversation among attendees. It’s also an issue I addressed on behalf of Rockwell Automation at the event.

Those of us in the industrial sector are acutely familiar with the challenges of workforce readiness. Many of us have been working for years to find, attract and inspire the next generation of workers who will fill the place of many long-serving and soon-to-be-retiring skilled professionals.

But retirement isn’t the only issue affecting worker readiness. Major changes to how manufacturers and industrial organizations operate are proving to have equally major impacts on their workforces.

Specifically, the convergence of information technology (IT) and operation technology (OT) presents significant challenges to the professionals who are responsible for installing, maintaining, upgrading and troubleshooting those technologies.

IT and OT professionals historically have worked in silos, with IT delegated to the business side and OT to the industrial zone. The Internet of Things (IoT) is changing that. Today’s industrial organizations can connect, communicate and collaborate across the entire enterprise, from executive suites and corner offices to plant floors, supply chain partners and remote locations.

As a result, the lines that have traditionally divided IT and OT are blurring. These workers increasingly require skills beyond their core areas of expertise to be able to support IT, networking and control-system functions.

Cisco recently introduced the Cisco Industrial Networking Specialist certification to ensure IT and OT professionals are equipped with the broad skill sets they need to manage and administer industrial network systems. The certification exam tests both hands-on skills as well as knowledge of critical topics, such as the Open System Interconnection (OSI) model, network and industrial devices, safety protocols, and environmental and industrial standards.

Rockwell Automation and Cisco are launching a hands-on, lab-based course this month to prepare IT and OT professionals for the exam and give them the foundational skills they’ll need for the connected enterprises of tomorrow. The first-of-its-kind course, Managing Industrial Networks with Cisco Networking Technologies (IMINS), aims to help IT and control-system engineers install, maintain and troubleshoot industrial network systems, as well as help engineers achieve network availability, reliability and security.

The IoT presents opportunities that today are only limited to our imagination. Leading organizations already are taking advantage of smart devices and converged-network technologies, and most others will soon enough discover they need to embrace them if they want to remain competitive. New technologies are accelerating access to insightful possibilities but we should never forget that our greatest assets will always be our employees, and we must educate and empower those who can best make this great leap forward a successful one.

Looking forward to Automation Fair and continued discussions around how other industries are leveraging IoT to address the skills gap.