Flooded with Data. Striving for Data-driven Decisions.

As businesses embrace data-driven decision making, it’s no longer enough to simply collect the data.  In fact, there is so much data, that instead of enabling decision making, it can sometimes do the opposite.

In a recent article, CEOs Must Up Level Their Digital-Decisions Skills, Thorton May highlights that executives need to work on improving the digital-decision making process, affirming that EVERYONE is a digital decision maker.  The underlying message being that organizations must improve digital decision making of non-IT executives.

With more emphasis on evidence-based management, getting the right data to the right people at the right time is critical to empowering everyone to be a decision maker.

The two most critical elements to quality decisions are: the amount of time available to make a decision and the information available to the decision maker.

Gone are the days when there wasn’t data available to inform decision makers. Instead, organizations now have a flood of data residing in multiple systems, in global locations, locked away in spreadsheets or in people’s heads. Now the concern is whether the data sources are credible – or even current.

As a result, data integrations are getting harder, not easier to pull off. Data is increasingly distributed, both inside and outside the organization, and it’s becoming more diverse. Structured data is still important, and now less structured data is becoming more relevant.

But, as consumers, we regularly see the how major brands are mismanaging all this new data—receiving offers that are outdated or irrelevant. Or even worse, multiple versions of the same outdated or irrelevant offer.

For example, if your business operates in the consumer market, social networks have added a layer of unstructured data that offers customer preferences that can improve targeting and boost loyalty.

Agile Data Integration to the Rescue

Many organizations were lured by the promises of data integration that offered to combine data from several disparate sources, and provide a unified view of the data. But like many things in life, timing is critical.  Organizations need to get the right data to the right people at the right time.

In order to do this, organizations need to evaluate several key data integration factors. Below is a short list of important questions to consider.

o Business Considerations: How quickly is data available? What kind of data governance is required? Is the environment stable? How many people want access to the data and how often do they need it?

o Data Source Considerations:  What are all of the necessary data sources? Are my operational systems at capacity? What kind of data cleansing is necessary?

o Data Consumer Considerations: What format does the data need to be reported, and how much data is included in the reporting?

With more emphasis on evidence-based management, getting the right data to the right people at the right time is critical to empowering everyone to be a decision maker.

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