Building Confidence in the Cloud

Confidence is an important ingredient in selling cloud services.  In Deliver Cloud Services Meeting the Highest Standard, cloud provider Cirrity shares how fragile customer confidence can be.

Reliability is the foundation for establishing and maintaining a customer’s confidence and trust.  Reliability begins with the architecture of services and builds upon how services are put deployed.  This is one of the reasons why Cisco partners are required to complete a third-party audit to offer Cisco Powered services.  Cisco Powered sets the highest standard for cloud services, and this rigorous audit requires providers to verify that they can deliver as promised.  Cisco Powered also enables organizations to quickly differentiate the value of our partners’ cloud services from the many commodity-based services available.

Another facet of reliability is the expanding portfolio of Cisco Powered cloud and managed services available.  Organizations have the option to maximize the benefits of moving to cloud by utilizing multiple services.  Cirrity, for example, offers several Cisco Powered services: Infrastructure as a Service (IaaS), Desktop as a Service (DaaS), and Disaster Recovery as a Service (DRaaS).  This enables them to bundle multiple services together.  Organizations experience greater consistently because their SLAs can be applied across all of their services.

Reliability is increased as well.  When a provider delivers multiple services, the provider can more easily identify issues than if the service has been integrated with a service from another provider.  Customers win because they know whom to call if an issue arises.  And of course, multiple services increase a provider’s revenue.

Learn more about how Cisco Powered cloud and managed services can increase your revenue as a cloud provider or reseller.