Incidence Response – Safety, Reliability and Recovery for Industry and Workers

Dan O’Malley talks about Cisco Systems offerings that are resonating in the Energy Industry and elsewhere. Cisco helps customers pre-plan for storms and to respond to disasters with sophisticated collaboration and device connectivity enabling technologies.

https://www.youtube.com/watch?v=kCrwyJXRsDQ&index=8&list=PLC9B77E2CF83FB00D

Many new technologies enable worker safety and visibility using 2-way radios, smart devices, and mobile broadband “connecting people and devices and work crews together smartly over the internet”. In the video Dan talks about the challenges customers face and how Cisco is helping them get ‘positive business outcomes’.

Yes – I know what you mean – what does that really mean? Well, mother nature doesn’t always cooperate, so getting outages dealt with as quickly as possible is one positive outcome. Keeping in touch with workers, especially those in dangerous areas, and warning them if safety issues occur is another. And maybe even having ‘wearable’ biometric devices attached to workers to see how they’re doing physically, and monitoring their vitals in real time by operations centers. That’s another.

Just keeping track of field workers is a challenge – and making best use of a constrained ‘expert pool’ might be another. Some newer ‘millennial’ devices are, of course, part of the architectural approach, but so are traditional two-way radios and other devices – so that everyone can communicate and collaborate to get the job done. And it’s getting the job done that really gives good business outcomes – ask any customer!

So, in the words of Dan:

It’s about smartly connecting people, and devices and work-crews together smartly over the internet. That’s what we do.

…and providing the best business outcomes possible: That’s keeping workers in contact, keeping them safe, and keeping the energy infrastructure up-and-running and minimizing outages, whilst providing great service to their customers. That’s what our energy customers do, helped by Cisco. And we’re proud of that!

Find out more at: Cisco Incident Response and Workforce Enablement for the Utility Industry

and more about Energy Solutions here: Cisco in the Energy Industry: Utilities and Oil & Gas