How Cisco IT Prepares for the Apple iPhone 5S, 5C and iOS 7

With all of the buzz around Apple’s announcement of the iPhone 5S, 5C and the launch date of iOS 7 — we’ve decided to check-in with our Brett Belding, IT Senior Manager, IT Mobility Services, and the IT Mobility Services team. Brett and the rest of the IT Mobility Services team have interactive discussions on industry trends, BYOD, and even University of Georgia Bulldogs Football. Last week, I asked the team:

@murppaul @Olly1977 @bbelding What is @CiscoIT doing to prepare for iOS 7 and the new iPhones? — Aaron Chiles (@AaronChiles) September 11, 2013

Brett and the IT Mobility Services team responded:

@CiscoIT We focus on three big things: app compatibility and usability, network connectivity and security, and employee communications

— Brett Belding (@bbelding) September 12, 2013

@AaronChiles @murppaul @bbelding @CiscoIT and we’ve been part of the betas since they first existed pre iOS2!

— Oliver Parvin (@Olly1977) September 12, 2013

Cisco IT even received some unsolicated feedback on Twitter from Mike Wilusz, a Systems Engineer at Cisco.

Love seeing @CiscoIT post iOS7 and new iPhone discussions on it’s portal before it’s even out. Now that’s how you do IT! #itsabouttheusers

— Mike Wilusz (@miwilusz) September 10, 2013

In preparation for the flood of new and upgraded iOS devices, Cisco IT has been testing since the initial Apple iOS 7 Developer Beta to make sure employees have a seamless experience when connecting their devices by ensuring app compatibility, network connectivity, and security.

The preparation does not go unnoticed. Even other Cisco IT employees, like Paul Murphy in the UK, notice the hard work by IT Mobility Servicess team:

@AaronChiles I sit near them so see first hand the lengths they go through to make the experience great. @bbelding runs it well.

— Paul Murphy (@murppaul) September 11, 2013

These proactive measures are not new for the launch of iOS 7. Cisco IT has also decreased support costs by creating content for employee self-service and communication.

For more information on Cisco IT’s mobility strategy, methods, and deployment visit Cisco on Cisco – Borderless Networks.