In reply to Susan Leach.

Timely article and thanks Susan (as always) for your people-centric insights. Digital technologies are key enablers of employee effectiveness, enabling people to collaborate virtually, access information from anywhere, stay connected with colleagues and work outside the office. In parallel, social expectations of flexibility and choice, diversity and individuality and mutual respect in the workplace have changed our expectations of how, where and when we work. More organisations need to explore the intersection of digital technology and workstyles and define what cultural change will be required to recalibrate expectations of empowerment, flexibility, desired behaviours and attitudes and associated reward systems.