And yet I still don't have access to download ViewMail even though I'm CUWL pro licensed. Or download IOS updates for my 3750x switches. I've called licensing support with my reseller and still can't get access. How about insourcing licensing of your own products so the people who are actually processing the delivery of eLicensing have a clue what the products your company and resellers are selling are?

I'm sorry, but while I see the benefits that you are listing this has been a major ongoing hassle.