I agree IT need to change and this is primarily being driven by the adoption of mobile apps which are powered by the cloud.

The center of gravity has shifted from the desktop to the pocket and we are entering the Post-PC era.

User expectations are changing. IT used to have a monopoly on the apps our users could use. Now, they are used to “App Store” experiences where apps are:

- Easy to use
- Responsive and resilient
- Purpose-driven for accomplishing a single task
- Free or 99 cents
- Easily installed, updated, and patched without IT’s involvement
- Available on all their devices
- And… their data syncs across all their devices.

And Internet of Everything will only further speed up the changes IT needs to make if we want to remain relevant.