You said "Business users are bypassing IT to access cloud-based services while new security threats arise daily."

Granted, the Shadow IT phenomena is a concern to some CIOs, but this tend shouldn't be viewed in a purely negative light. Many forward-looking IT managers would acknowledge that the shift to CRM via SaaS, as an example, has had a very positive impact.

Thereby freeing up IT resources to work on other (potentially more important) issues that could only be solved by savvy internal technical talent with deep domain experience in the business.