In reply to KD.

Hi KD,

The best place to look for details is the Cisco IPSec troubleshooting guides found here:

- http://www.cisco.com/c/en/us/support/docs/security-vpn/ipsec-negotiation-ike-protocols/5409-ipsec-debug-00.html

If you are running the CSR 1000v on demo licenses then you can use our support forum to post questions and search for answers. The forum can be found here:

- https://supportforums.cisco.com/community/12147456/cisco-cloud-service-router-csr-public-cloud

If you have purchased CSR 1000v licenses you can contact TAC for support:

- http://www.cisco.com/c/en/us/support/routers/cloud-services-router-1000v/model.html

Best Regards,

Matthew