Nice Amy - you are one of the unsung heroes that make it all possible.

You know there is a tangent here that may go viral. Here's the premise - Cisco employees have enormous brain power. There are many things we could apply it to that bring the power of the 'net to social problems. Take for example Emergency Response or helping those less fortunate. Within our ranks we have the bits. And I bet the Cisco Foundation would be keen to support it.
So the question - would people be willing to take a week off and use their normal skills to focus on a solution? Maybe you could work on a chunk of code for a web app? Maybe construct some specific IOT device? What if we had a Challenge and Hackathon? Ask for suggestions - then attack them one at a time?
Example:
An emergency response system using SMS to relay details to a central cloud based system. Think of an earthquakes in Indonesia. Cell service is more common than WIFI. Add app capability to coordinate communication and response.

A world of need.