Mala, Interesting post. Borrowing from the work we're doing in Customer Experience and Omni-Channel, tracking the Warfighter or First Responder journey in our upcoming Cisco Context Service would allow Cisco and partner applications to act on journey events across any channel. For instance, Next-Best Action analytics applied to events occurring in theater as they're ocurring. Situations occurring in real time demand access to a shared journey and traceability for post-mortem analysis applied the systems of engagement.