In reply to Kevin Lueders.

Spot on Kevin. Many questions coming from the analytics capability. One of the more interesting ones is around crashes. With all this data and capability, and the challenge that most customers have very high performing stable network, and some encounter challenges with crashes, what is the pattern or the trigger to have an infrastructure with crashes, is it the hardware combination, the fact that some customers run old software, the combination of specific features or even how the device being located in the network. Any key questions you see when you look at the capabilities that analytics provide for a complex infrastructure?