In reply to David H Deans.

David,

Great question. The systems you describe, be they formally in the "cloud management" category today or future, must connect data on usage of cloud with the needs of the LoB executive. Just a basic of the future to help IT and the LoB correlate the best outcomes from SaaS, and even IaaS, for the LoB benefits, with the strategic sourcing approach IT will broker, be it from public, hybrid or private clouds.

We are certainly working toward such outcomes, be they derived from software, automation and analytics or professional services methods.

Thanks,

Robert