You said "Ultimately, organizations can also begin to track cloud service usage and correlate usage with business outcomes. This provides the ability to understand which services have a positive outcome on an organization’s key performance metrics."

Typically, cloud management platforms (CMP) are designed with the needs of the IT organization in mind, so they likely will not be very useful in capturing data for these business-oriented KPIs. Do you anticipate that the CMP systems will evolve to address the needs and wants of LoB executives, eventually?