In reply to Wu.

Wu,

If IT services are outsourced, then IT will be responsible for choosing the appropriate services. This is similar to procurement where you have a set of preferred vendors based on set of criteria. When it comes to IT services, IT department will need to understand business needs and choose the appropriate providers. IT as the broker will decide when an employee requests a service (example storage) if it will be procured from provider A or provider B (higher price but better security), depending on the role of the employee. I am not sure what you mean by rightsourcing, but I hope I have clarified my assertion.