Great blog Michael,

the one thing a lot of people forget about collaboration is to make sure that the culture and people are ready for it, you cant just change everybodys tools and devices and expect them to all act the same

I find using my collaboration technology to show people how it improves my work day and interaction is better than a formal demo environment. It gives people a real life idea on how they might use it.

Keeping an open mind is key, so is selling an outcome rather than a technology..