In reply to Jonathan Rosenberg.

Hi Jonathan,

Great response to Samuel’s understandable reaction to Slack. Samuel’s article expressed a real frustration but kept things light and didn’t forget to praise the achievements of Slack and call on their abilities to continuously improve the experience.

Your account is powerful because it draws from experience and doesn’t fail to acknowledge the difficulties and concerns surrounding trending tech and the new ways of working that surround them.

At Sei Mani, we entirely endorse the balance you have struck between “asynchronish" (as Samuel would put it) and real time collaboration. We’re utterly convinced from experience and observation that solutions that seamlessly integrate them both, and change/adoption programmes that treat users like stars, are the only way spread, en masse, the benefits you’ve discovered on your own.

Affairs and breakups like Samuel’s will be common place for some time, but the technology is maturing, and organisations who truly invest in unlocking better ways of working are enjoying game changing results.

We’d love to hear more about how Spark is taking root at Cisco!

Cheers,

Kieran