Your words, your passion, and your vision really struck home for me. I am also passionate about this topic, as my oldest son is a childhood cancer survivor.

As a Contact Center Consulting Systems Engineer, I support several healthcare accounts. I like to share my son's story with leaders in those accounts, especially in terms of how today's technologies could have improved his care and our overall experience 13 years ago.

Thank you for "getting it" and stating the possibilities so eloquently.