August 17, 2020

INNOVATION

Five reasons your business needs Cisco Webex Contact Center

Driving business growth for customers 2020 has been an insane and yet exciting year for Cisco and our customers. This post-pandemic era we now live in has found us hard at work, helping our customers adjust to the “new normal” of the workplace. From enabling remote working, preparing for safe return…

June 17, 2019

COLLABORATIONS

Changing the customer experience game

Today, CIOs are in a state of uncertainty. They face enormous complexity in this cloud and digital world. They are pressured to reduce costs, they need to do a lot more with less, and frequently lack the skills and expertise needed to change. Most of all, businesses aren’t only thinking about buying…

May 9, 2019

SOLUTIONS

Treat cybersecurity like your house – how to stay secure online

By Steve Moros, Director of Cybersecurity, Cisco Australia and New Zealand   As our time online increases and as we use the internet more and more, protecting our online footprint and data is key. This is especially important as our mobile connectivity increases. Australia’s mobile data traffic…

May 7, 2019

INNOVATION

On Moving House, Internet Shopping and High Efficiency Wireless

They say the only constant is change. And certainly, within the technology space, that is an understatement. Technology has been changing at an unprecedented rate, with each evolution building upon what came before, and revolutions resulting as different technologies are combined in innovative…

April 23, 2019

COLLABORATIONS

Podcast: Winning the battle against cyber criminals

<iframe title="SMB Inspire Series Podcast #2 – Winning the battle against cyber criminals" src="https://www.podbean.com/media/player/wuass-aebf83?from=site&vjs=1&skin=1&fonts=Helvetica&auto=0&download=1" height="315"…

April 22, 2019

DATA CENTRE

Tearing down the walls: transcending organizational silos using multi-domain architectures

Operating in silos is one of the biggest barriers to an organization’s ability to deliver great customer value. Typically, siloed companies have teams that focus only on their department objectives, rarely share information outside their department, and shun cross-functional collaboration.…